(4.7 / 5)1035+ Ratings

Eufy Reviews

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Overall Rating

4.7
9 Reviews
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About Eufy

Eufylife.com is a website that offers a wide range of products and services. The site features robot vacuums, security solutions, and cleaning appliances. Some of the popular products include the eufyCam S330, SoloCam, Floodlight Cam, and Video Doorbell. They also offer a Smart Home category with products like Smart Locks and Wired Cams. In addition to products, eufylife.com provides comprehensive customer support with resources such as FAQs, user manuals, video tutorials, and software updates. The website also has a referral program and offers priority shipping for members. Eufylife.com is endorsed by various media outlets and has over 5,000,000 happy families using their products worldwide. They have achieved milestones such as ranking as an all-time best-seller on Amazon.com with over 50,000 5-star reviews worldwide. The website is also TRUSTe Privacy Certified.

Eufy Pros & Cons

Pros of eufylife.com:

  • Comprehensive Health Tracking: The EufyLife app provides a comprehensive way to track physical wellbeing, including 3D body models, weight, body fat percentage, and daily target calorie intakes.
  • User-Friendly Interface: The app is designed to be easy to use, with a simple registration process and straightforward device pairing.
  • Integration with HealthKit: The app synchronizes health data with Apple Health, ensuring seamless integration with other health tracking tools.
  • Customized Advice: The app offers customized diet analysis and advice based on user input, helping users achieve their health goals.
  • Privacy Control: Users have control over their health data, with the option to choose when to sync data to Apple Health or other third-party services.

Cons of eufylife.com:

  • User Experience Issues: Some users have reported difficulties in tracking history and accessing certain features, such as the calorie tracker.
  • Limited Functionality: The app has been criticized for not providing a clear menu for tracking various health metrics and for not allowing users to easily switch between units (e.g., pounds to kilograms).
  • Design Flaws: The app's design has been criticized for prioritizing appearance over functionality, leading to some users finding it less useful than expected.

Additional Notes:

  • The EufyLife app is part of a broader ecosystem of health and wellness products, including the Smart Scale P2 Pro, which is designed to be user-friendly and provide accurate health data.
  • The company prioritizes user privacy, allowing users to choose when to share their health data and providing an option to delete data if needed.

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Eufy Customer Reviews (9)

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Jade Jackson
Jade Jackson
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Feb 9, 2023
Angie Harvey
Angie Harvey
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Feb 6, 2023
Lydia Barnett
Lydia Barnett
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Feb 6, 2023
Diogo Martins
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Sharon Barlow
Sharon Barlow
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Feb 6, 2023
Jason Rodrigues
Jason Rodrigues
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Feb 5, 2023
Lydia Daly
Lydia Daly
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Feb 4, 2023
Diane Newman
Diane Newman
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Feb 4, 2023
Khatu Usamov
Khatu Usamov
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Feb 3, 2023

Eufy Customer’s Q&A

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Eufy Features and Benefits

EufyLife.com offers a range of features and benefits:

  • Easy registration process: Only an email address is required.
  • Simple device pairing: Devices can be paired using Wi-Fi and/or Bluetooth.
  • Health data sync: After each weighing, health data including Body Fat Percentage, Body Mass Index, Height, Lean Body Mass, and Weight are synced.
  • Apple Health integration: There's an option to sync data to Apple Health for added convenience.
  • Device sharing: Eufy smart home devices can be shared with family members, allowing everyone to set their own personal preferences for each device.
  • Fast, Free Shipping: Eufy offers fast, free shipping.
  • 30-Day Money-Back Guarantee: If not satisfied, products can be returned within 30 days.
  • Hassle-Free Warranty: Eufy provides a hassle-free warranty.
  • Lifetime Customer Support: Eufy offers lifetime customer support.

These features make EufyLife.com a convenient and user-friendly platform for managing smart home devices and tracking health data.

Eufy Pricing

EufyLife.com offers various products with different pricing points. Here are some key details:

  • eufyCam E: The EufyCam E is available in a 2-camera kit, with the cameras priced at $199 for the kit and additional cameras costing $85 each.
  • eufyCam S330 (eufyCam 3): This model is available in a 4-camera kit with a 1 TB hard drive, and it earns up to 2520 eufyCredits, which can be redeemed for exclusive deals.
  • SoloCam S340: This camera is solar-powered and dual-camera, with a price point of $199 for the kit.
  • Cloud Storage: The eufy Security app offers cloud storage options, including Cloud Storage Basic ($2.99 for 1 device) and Cloud Storage Plus ($9.99 for 10 devices).

For specific pricing on other products, it is best to visit the eufyLife.com website or check their latest promotions and sales.

About eufylife.com Payment Method?

The website eufylife.com accepts the following payment methods: Visa, MasterCard, and Paypal. The site ensures payment security by cooperating with 3rd-party authorities with certifications. This includes SSL to secure the web environment and Adyen to ensure payment security. This is done to protect customers when making purchases. Please note that the eufySecurity app and the web portal do not currently support updating payment methods, such as using a different credit card.

Eufy FAQs

FAQ

How To Open A Eufy Account?

To open an account on eufyLife.com, follow these steps:

  1. Download the eufySecurity app.
  2. Open the app and click on Sign up on the lower right corner.
  3. Enter your email address and create a password. The password should contain 8-20 characters and include at least one uppercase letter, one lowercase letter, one number, and one special character.
  4. Confirm your email address by clicking on the link sent to your inbox. If you haven't received the email, click on Resend the verification email.
  5. After clicking on the link from the email, enter the verification code and click submit.
  6. You can then go back to the login screen and log in with your new account.
  7. After logging in, you'll be prompted to choose a region. After you choose the region, you can start adding devices.

Remember, if you fail to enter the correct password 5 times in a row, the app will display an error message and disable login for your account for 5 minutes. After correctly entering the password after a lockout, a Captcha challenge will appear. You can click on the Captcha repeatedly to generate a new Captcha that is easier to understand.

FAQ

Eufy Alternatives

Here are the top alternatives to eufylife.com:

  1. Best Buy: Shop for electronics, computers, appliances, cell phones, video games & more new tech. In-store pickup & free 2-day shipping on thousands of items.
  2. myeufy.com.au: Eufy's official website for Australia.
  3. Anker: Discover Anker and shop chargers, batteries, hubs, docks, portable power stations, conferencing gear, and more.
  4. Apple: Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
  5. Reolink: Trusted by 2,000,000+ users and featured in top-tier media, Reolink delivers reliable and budget-friendly security products for home and business worldwide.

Other alternatives include Mi-Light 3.0, Yeelight, and Hue Control. These apps are compatible with a large number of smart lights to help you control all your lights right at your fingertips.

Please note that these alternatives were selected based on their similarity to eufylife.com in terms of keyword traffic, audience targeting, and market overlap.

FAQ

Does Eufy offer free shipping?

Yes, Eufy offers free shipping throughout the contiguous US.
FAQ

What is eufy's return policy?

Eufy offers a 30-day return policy for any reason. If you return an undamaged product within 30 days, you will receive a full refund. Once the item is received at the Eufy warehouse, the refund process will begin.
FAQ

Does Eufy's warranty affect statutory warranties provided by law?

No, the limited warranty provided by Eufy's manufacturer does not affect any potential statutory warranties provided by law.
FAQ

How long does it take to receive a package from Eufy?

Shipping times typically range from 3-7 business days. Due to COVID-19, shipping times may vary.
FAQ

What is the difference between eufyCam S330 and eufyCam S300?

The eufyCam S330 and eufyCam S300 are both part of the eufyCam 3 series and share many similarities. However, there are a few key differences between them:

  • Build Quality and Design: Both cameras have a solid build quality and design, but the eufyCam S330 has an IP67 rating, meaning it can survive submersion for up to 10 minutes. The eufyCam S300, on the other hand, has an IP65 rating and can only withstand water jets from any angle, but not submersion.

  • Solar Panel: The eufyCam S330 houses a sizable solar panel, which is absent in the eufyCam S300. However, an external solar panel can be used with the eufyCam S300, but it requires a USB-C cable.

  • HomeBase 3: Both the eufyCam S330 and eufyCam S300 function with the eufy HomeBase 3, which stores and synchronizes both cameras via Wi-Fi. All footage from both cameras can be accessed via the smart eufy app.

These differences could help you decide which camera is the best fit for your needs.

FAQ

About eufylife.com Popular Products and Services?

Eufylife.com offers a wide range of products and services. Some of the popular products include RoboVac, MACH, StickVac with Mop, MACH V1 Ultra, and the Bounce Series. The RoboVac series includes models like RoboVac 11S, RoboVac 30C, RoboVac 25C, RoboVac 11S Max, RoboVac 15C Max, RoboVac 30C Max, RoboVac 25C Max, RoboVac 15T, RoboVac 35C, RoboVac 11S Plus, RoboVac 15C, RoboVac 12, RoboVac R450, RoboVac R500, RoboVac 20, RoboVac 11c, RoboVac 11+, R550C, and RoboVac 11c Pet Edition. One of the new products is the eufy L60 Hybrid Robot Vacuum with Self Empty Station. This product features Hair Detangling Technology which ends the need for manual hair removal from the roller brush. The Self-Empty Station's Hair Detangling technology slices through hair that gets wrapped around the roller brush with ease. The product is priced at $399.99. The website also offers Fast, Free Shipping, 30-Day Money-Back Guarantee, Hassle-Free Warranty, and Lifetime Customer Support.

FAQ

How can I contact eufylife.com customer service?

Eufylife.com customer service can be contacted through various methods. For email inquiries, the address is support@eufy.com. There are also region-specific email addresses such as support.mea@eufy.com (MEA), CED-CN@anker.com (CN), ru.support@anker.io (RU), service@myeufy.com.au (AU), contacto@ankershop.mx (MX), support@ankerindia.com (IN), and support.taiwan@anker.com (TW).

For phone support, the numbers are +1 (800) 988 7973 for US & CA (for eufy Security/Baby/Pet), +1 (800)994 3056 for US & CA (for eufy Clean/MACH/Health), +44 (0) 1604 936 200 for UK, +49 (0) 69 9579 7960 for DE, +81 03 4455 7823 for JP, +86 400 0550 036 for CN, +971 8000320817 for UAE, +966 8008500030 for KSA, +971 529750842 for Middle East & Africa, +20 8000000826 for Egypt, +965 22069086 for Kuwait, 00801-491-310 for Taiwan, and +61 (03) 8331 4800 for AU.

Live chat support is also available in the United States and the UK.

FAQ

eufylife.com Return Policy?

Eufylife.com provides a 30-day Money-Back Guarantee, regardless of reason. Undamaged products may be returned for a full refund for any reason within 30 days of the date of purchase.

In terms of shipping, Eufylife.com tries to make sure all items reach the customer at the same time. However, products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, the customer will receive a shipment notification email. Amazon functions as their logistics partner to ship out Eufy products. They will choose the carrier that they think works best for their customers. Carriers they partner with include USPS, UPS, and FedEX. If after 9 days from placing an order, the customer does not have any update on shipping and has not received the package, the customer should contact customer support at support@eufylife.com. If any packages get lost in transit, a case will be opened with the logistic partner Amazon, as they assume responsibility for shipping the inventory out of their warehouse.

FAQ

About eufylife.com Prices and Cost?

Here are some products and their prices from eufylife.com:

  • eufyCam S330 (eufyCam 3) 4-Cam Kit + 1 TB Hard Drive: $1,069.99
  • eufyCam S300 (eufyCam 3C) 4K Detail with BionicMindâ„¢ Recognition: $469.99
  • eufyCam S330 (eufyCam 3) 4-Cam Kit + 1 TB Hard Drive: $1,069.99
  • eufyCam S300 (eufyCam 3C) + 1 TB Hard Drive: $549.99
  • eufyCam E330 (Professional) 4-Cam Kit: $599.99
  • eufyCam S330 (eufyCam 3) 4-Cam Kit: $989.99
  • eufyCam S330 (eufyCam 3) + 1 TB Hard Drive: $629.99
  • eufyCam S330 (eufyCam 3): $549.99
  • eufyCam S330 (eufyCam 3) Add-on Camera: $219.99
  • eufyCam S330 (eufyCam 3) 3-Cam Kit + 1 TB Hard Drive: $849.99
  • eufyCam S330 (eufyCam 3) 3-Cam Kit: $769.99
  • eufyCam S330 (eufyCam 3) Add-on Camera (2-Cam Pack): $439.98
  • eufyCam S300 (eufyCam 3C) 4-Cam Kit: $829.99
  • eufyCam E330 (Professional) Add-On Camera: $129.99
  • eufyCam S300 (eufyCam 3C) Add-on Camera: $179.99
  • eufyCam S300 (eufyCam 3C) 4-Cam Kit + 1 TB Hard Drive: $909.99
  • eufyCam S300 (eufyCam 3C): $469.99
  • eufyCam S330 (eufyCam 3) + Video Smart Lock S330: $899.98
  • eufyCam S300 (eufyCam 3C) 3-Cam Kit: $679.99
  • eufyCam E330 (Professional) 2-Cam Kit: $349.99
  • eufyCam S300 (eufyCam 3C) Add-On (2-Cam Pack): $359.98
  • eufyCam S330 (eufyCam 3) Add-on Camera (4-Cam Pack): $879.96
  • eufyCam S330 (eufyCam 3) Add-on Camera (3-Cam Pack): $659.97
  • eufyCam S300 (eufyCam 3C) Add-On (4-Cam Pack): $719.96
  • eufyCam S300 (eufyCam 3C) Add-On (3-Cam Pack): $539.97
  • eufyCam S300 (eufyCam 3C) + Video Smart Lock S330: $819.98
  • eufyCam S300 (eufyCam 3C) 3-Cam Kit+1 TB Drive: $759.99
  • eufyCam S330 (eufyCam 3) + SoloCam S340 (2-Pack) + 1 TB Hard Drive: $1,029.99
FAQ

How can I contact customer support at Eufylife.com?

To get in touch with Eufylife customer support, there are several options available. One can send an email to support@eufylife.com. For phone support, the numbers vary by region. For example, in the US & CA, one can call +1 (800) 988 7973 for Eufy Security/Baby/Pet inquiries or +1 (800)994 3056 for Eufy Clean/MACH/Health inquiries. There is also a Live Chat option available on the Eufylife website. Please note that the operating hours may vary depending on the region and the type of inquiry.

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